{"id":2595,"date":"2019-12-04T09:06:43","date_gmt":"2019-12-04T09:06:43","guid":{"rendered":"https:\/\/audaxrenovables.es\/audax-lanza-un-nuevo-servicio-de-atencion-al-cliente-a-traves-de-whatsapp\/"},"modified":"2023-06-20T11:56:25","modified_gmt":"2023-06-20T11:56:25","slug":"audax-lanza-un-nuevo-servicio-de-atencion-al-cliente-a-traves-de-whatsapp","status":"publish","type":"post","link":"https:\/\/www.audaxrenovables.es\/ca\/audax-llanca-un-nou-servei-datencio-al-client-a-traves-de-whatsapp\/","title":{"rendered":"Whatsapegem?!"},"content":{"rendered":"<p><img decoding=\"async\" class=\"adx_img_post\" src=\"https:\/\/www.audaxrenovables.es\/uploads\/2019\/12\/04\/4b2a82ff703900045850048e7c59f57b.jpg\"><\/p>\n<h1 class=\"adx_tit_post\">Whatsapegem?!<\/h1>\n<p>El servei ja est\u00e0 disponible i permetr\u00e0 a la companyia interaccionar amb els seus clients de manera m\u00e9s directa i propera.&nbsp;<br \/>\nAudax Energ\u00eda, que ja compta amb m\u00e9s de 10 vies de contacte: tel\u00e8fon gratu\u00eft, email, xat i xarxes socials, amplia els canals d&#039;atenci\u00f3 al client amb la incorporaci\u00f3 de WhatsApps Business. \u00c9s una eina molt \u00fatil que permetr\u00e0 que els clients contactin mitjan\u00e7ant una de les aplicacions m\u00e9s utilitzades actualment.&nbsp;<\/p>\n<p>WhatsApp \u00e9s l&#039;aplicaci\u00f3 m\u00e9s usada pels espanyols per comunicar-se a totes les franges d&#039;edat i ocupa les primeres posicions als r\u00e0nquings de desc\u00e0rregues. Gran part dels usuaris de m\u00f2bil utilitzen di\u00e0riament aquesta aplicaci\u00f3 que no para de cr\u00e9ixer gr\u00e0cies als m\u00faltiples avantatges i facilitat d&#039;\u00fas. A Audax l&#039;atenci\u00f3 al client \u00e9s una prioritat, comptem amb un departament intern, propi, de qualitat i en formaci\u00f3 constant per oferir les millors solucions a les consultes dels clients. Amb la incorporaci\u00f3 d&#039;Audax WhatsApp s&#039;aconsegueix estar m\u00e9s a prop del client, donar respostes m\u00e9s r\u00e0pides parlant el vostre idioma i adaptant-nos als h\u00e0bits de comunicaci\u00f3 actuals.&nbsp;<\/p>\n<p>Mitjan\u00e7ant el n\u00famero de tel\u00e8fon <a href=\"https:\/\/api.whatsapp.com\/send?phone=34626096756&amp;text=%C2%A1Hola%20Audax!\">626096756 <\/a>el client podr\u00e0 contactar amb Audax WhatsApp de dilluns a divendres de 9:00 ha 17:30 h. La mec\u00e0nica \u00e9s la mateixa que amb qualsevol altre contacte, el client nom\u00e9s haur\u00e0 de guardar el n\u00famero als seus contactes i enviar la consulta a trav\u00e9s de la seva aplicaci\u00f3 habitual de WhatsApp. Es tracta d&#039;un servei personal en qu\u00e8 no intervenen robots ni chatbots sin\u00f3 nom\u00e9s persones que us atendran i en qu\u00e8 es pret\u00e9n oferir respostes personalitzades i acords a les necessitats de cada client.<\/p>\n<p>Audax a m\u00e9s, compta amb una aplicaci\u00f3 pr\u00f2pia nativa \u201cAudax Clients\u201d que permet accedir a l&#039;\u00e0rea de clients de manera f\u00e0cil i intu\u00eftiva, consultar les factures, descarregar-les, enviar-les per email, WhatsApp o desar-les. L&#039;app d&#039;Audax Clients, disponible per a iOs i per a Android, tamb\u00e9 permet crear consultes, est\u00e0 programada per enviar notificacions i permet al client accedir r\u00e0pidament a les factures i documents les 24h al dia.&nbsp;<\/p>","protected":false},"excerpt":{"rendered":"<p>\u00a1\u00bfWhatsapeamos?! El servicio&nbsp;ya est\u00e1 disponible&nbsp;y permitir\u00e1 a la compa\u00f1\u00eda interaccionar con sus clientes de manera&nbsp;&nbsp;m\u00e1s directa y cercana.&nbsp; Audax Energ\u00eda, que ya cuenta con m\u00e1s de 10 v\u00edas de contacto: tel\u00e9fono gratuito, email, chat y redes sociales, ampl\u00eda sus canales de atenci\u00f3n al cliente con la incorporaci\u00f3n de WhatsApps Business. Se trata de una herramienta [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":2594,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"content-type":"","footnotes":""},"categories":[1],"tags":[],"class_list":["post-2595","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-sin-categoria"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>??Whatsapeamos?!<\/title>\n<meta name=\"description\" content=\"Audax lanza un nuevo servicio de atenci?n al cliente a trav?s de WhatsApp\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.audaxrenovables.es\/ca\/audax-launches-a-new-customer-service-via-whatsapp\/\" \/>\n<meta property=\"og:locale\" content=\"ca_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"??Whatsapeamos?!\" \/>\n<meta property=\"og:description\" content=\"Audax lanza un nuevo servicio de atenci?n al cliente a trav?s de WhatsApp\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.audaxrenovables.es\/ca\/audax-launches-a-new-customer-service-via-whatsapp\/\" \/>\n<meta property=\"og:site_name\" content=\"Audax Renovables\" \/>\n<meta property=\"article:published_time\" content=\"2019-12-04T09:06:43+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-06-20T11:56:25+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.audaxrenovables.es\/wp-content\/uploads\/2023\/06\/4dic19.jpg.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"713\" \/>\n\t<meta property=\"og:image:height\" content=\"403\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"adminadx\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Escrit per\" \/>\n\t<meta name=\"twitter:data1\" content=\"adminadx\" \/>\n\t<meta name=\"twitter:label2\" content=\"Temps estimat de lectura\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minuts\" \/>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"??Whatsapegem?!","description":"Audax llan\u00e7a un nou servei d&#039;atenci\u00f3 al client a trav\u00e9s de WhatsApp","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.audaxrenovables.es\/ca\/audax-launches-a-new-customer-service-via-whatsapp\/","og_locale":"ca_ES","og_type":"article","og_title":"??Whatsapeamos?!","og_description":"Audax lanza un nuevo servicio de atenci?n al cliente a trav?s de WhatsApp","og_url":"https:\/\/www.audaxrenovables.es\/ca\/audax-launches-a-new-customer-service-via-whatsapp\/","og_site_name":"Audax Renovables","article_published_time":"2019-12-04T09:06:43+00:00","article_modified_time":"2023-06-20T11:56:25+00:00","og_image":[{"width":713,"height":403,"url":"https:\/\/www.audaxrenovables.es\/wp-content\/uploads\/2023\/06\/4dic19.jpg.jpg","type":"image\/jpeg"}],"author":"adminadx","twitter_card":"summary_large_image","twitter_misc":{"Escrit per":"adminadx","Temps estimat de lectura":"2 minuts"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.audaxrenovables.es\/en\/audax-launches-a-new-customer-service-via-whatsapp\/#article","isPartOf":{"@id":"https:\/\/www.audaxrenovables.es\/en\/audax-launches-a-new-customer-service-via-whatsapp\/"},"author":{"name":"adminadx","@id":"https:\/\/www.audaxrenovables.es\/ca\/#\/schema\/person\/39323131dc9a121279e4e63ed89ffbea"},"headline":"\u00a1\u00bfWhatsapeamos?!","datePublished":"2019-12-04T09:06:43+00:00","dateModified":"2023-06-20T11:56:25+00:00","mainEntityOfPage":{"@id":"https:\/\/www.audaxrenovables.es\/en\/audax-launches-a-new-customer-service-via-whatsapp\/"},"wordCount":393,"publisher":{"@id":"https:\/\/www.audaxrenovables.es\/ca\/#organization"},"image":{"@id":"https:\/\/www.audaxrenovables.es\/en\/audax-launches-a-new-customer-service-via-whatsapp\/#primaryimage"},"thumbnailUrl":"https:\/\/www.audaxrenovables.es\/wp-content\/uploads\/2023\/06\/4dic19.jpg.jpg","articleSection":["Sin categor\u00eda"],"inLanguage":"ca"},{"@type":["WebPage","ItemPage"],"@id":"https:\/\/www.audaxrenovables.es\/en\/audax-launches-a-new-customer-service-via-whatsapp\/","url":"https:\/\/www.audaxrenovables.es\/en\/audax-launches-a-new-customer-service-via-whatsapp\/","name":"??Whatsapegem?!","isPartOf":{"@id":"https:\/\/www.audaxrenovables.es\/ca\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.audaxrenovables.es\/en\/audax-launches-a-new-customer-service-via-whatsapp\/#primaryimage"},"image":{"@id":"https:\/\/www.audaxrenovables.es\/en\/audax-launches-a-new-customer-service-via-whatsapp\/#primaryimage"},"thumbnailUrl":"https:\/\/www.audaxrenovables.es\/wp-content\/uploads\/2023\/06\/4dic19.jpg.jpg","datePublished":"2019-12-04T09:06:43+00:00","dateModified":"2023-06-20T11:56:25+00:00","description":"Audax llan\u00e7a un nou servei d&#039;atenci\u00f3 al client a trav\u00e9s de WhatsApp","breadcrumb":{"@id":"https:\/\/www.audaxrenovables.es\/en\/audax-launches-a-new-customer-service-via-whatsapp\/#breadcrumb"},"inLanguage":"ca","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.audaxrenovables.es\/en\/audax-launches-a-new-customer-service-via-whatsapp\/"]}]},{"@type":"ImageObject","inLanguage":"ca","@id":"https:\/\/www.audaxrenovables.es\/en\/audax-launches-a-new-customer-service-via-whatsapp\/#primaryimage","url":"https:\/\/www.audaxrenovables.es\/wp-content\/uploads\/2023\/06\/4dic19.jpg.jpg","contentUrl":"https:\/\/www.audaxrenovables.es\/wp-content\/uploads\/2023\/06\/4dic19.jpg.jpg","width":713,"height":403},{"@type":"BreadcrumbList","@id":"https:\/\/www.audaxrenovables.es\/en\/audax-launches-a-new-customer-service-via-whatsapp\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Portada","item":"https:\/\/www.audaxrenovables.es\/es\/"},{"@type":"ListItem","position":2,"name":"\u00a1\u00bfWhatsapeamos?!"}]},{"@type":"WebSite","@id":"https:\/\/www.audaxrenovables.es\/ca\/#website","url":"https:\/\/www.audaxrenovables.es\/ca\/","name":"Audax Renovables","description":"Companyia independent dedicada a la producci\u00f3 denergia el\u00e8ctrica a partir de fonts denergia 100% renovables","publisher":{"@id":"https:\/\/www.audaxrenovables.es\/ca\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.audaxrenovables.es\/ca\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"ca"},{"@type":"Organization","@id":"https:\/\/www.audaxrenovables.es\/ca\/#organization","name":"Audax Renovables","alternateName":"Audax Energ\u00eda","url":"https:\/\/www.audaxrenovables.es\/ca\/","logo":{"@type":"ImageObject","inLanguage":"ca","@id":"https:\/\/www.audaxrenovables.es\/ca\/#\/schema\/logo\/image\/","url":"https:\/\/www.audaxrenovables.es\/wp-content\/uploads\/2023\/04\/logo.png","contentUrl":"https:\/\/www.audaxrenovables.es\/wp-content\/uploads\/2023\/04\/logo.png","width":197,"height":125,"caption":"Audax Renovables"},"image":{"@id":"https:\/\/www.audaxrenovables.es\/ca\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.instagram.com\/audaxrenovables\/","https:\/\/x.com\/AudaxRenovables","https:\/\/www.youtube.com\/user\/AudaxEnergia","https:\/\/www.tiktok.com\/@audaxrenovables","https:\/\/www.linkedin.com\/company\/203502\/admin\/"]},{"@type":"Person","@id":"https:\/\/www.audaxrenovables.es\/ca\/#\/schema\/person\/39323131dc9a121279e4e63ed89ffbea","name":"adminadx","image":{"@type":"ImageObject","inLanguage":"ca","@id":"https:\/\/www.audaxrenovables.es\/ca\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/60b4d621160a422b02f2d19db7066f73c964c792ce03f3da9d36f40a41bdd2e6?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/60b4d621160a422b02f2d19db7066f73c964c792ce03f3da9d36f40a41bdd2e6?s=96&d=mm&r=g","caption":"adminadx"},"sameAs":["https:\/\/audaxrenovables.es"]}]}},"_links":{"self":[{"href":"https:\/\/www.audaxrenovables.es\/ca\/wp-json\/wp\/v2\/posts\/2595","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.audaxrenovables.es\/ca\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.audaxrenovables.es\/ca\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.audaxrenovables.es\/ca\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.audaxrenovables.es\/ca\/wp-json\/wp\/v2\/comments?post=2595"}],"version-history":[{"count":1,"href":"https:\/\/www.audaxrenovables.es\/ca\/wp-json\/wp\/v2\/posts\/2595\/revisions"}],"predecessor-version":[{"id":2846,"href":"https:\/\/www.audaxrenovables.es\/ca\/wp-json\/wp\/v2\/posts\/2595\/revisions\/2846"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.audaxrenovables.es\/ca\/wp-json\/wp\/v2\/media\/2594"}],"wp:attachment":[{"href":"https:\/\/www.audaxrenovables.es\/ca\/wp-json\/wp\/v2\/media?parent=2595"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.audaxrenovables.es\/ca\/wp-json\/wp\/v2\/categories?post=2595"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.audaxrenovables.es\/ca\/wp-json\/wp\/v2\/tags?post=2595"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}